Terms and Conditions
Last updated: January 27, 2025
📄 Important
By accessing and using the services of Naranjas Ecológicas del Barranquet S.L.U., you agree to be bound by these terms of service. If you disagree with any part of these terms, you should not use our services.
1. General Information
Company Data
Company Name: Naranjas Ecológicas del Barranquet S.L.U.
Tax ID: B96239033
Address: Partida Barranquet 511, 46740 Carcaixent (Valencia, Spain)
Email: [email protected]
Phone: +34 962 460 929
2. Purpose and Scope of Application
These terms regulate the use of our website and the purchase of organic agricultural products. They will apply to all transactions made through our platform.
3. Registration and User Account
Requirements
- Be over 18 years old or have parental authorization
- Provide truthful and up-to-date information
- Maintain the confidentiality of your credentials
- Report any unauthorized use of your account
User Responsibilities
- Use the platform in a legal and ethical manner
- Do not interfere with site operation
- Do not engage in fraudulent activities
- Respect the rights of other users
4. Products and Services
Product Description
We strive to provide accurate descriptions of our products. However, agricultural products can naturally vary in appearance, size and flavor.
Availability
- Products are subject to seasonal availability
- We reserve the right to modify prices without prior notice
- In case of non-availability, we will contact you to offer alternatives
5. Purchase Process
1. Order
Select products and add them to the cart. Review your order before confirming.
2. Confirmation
You will receive a confirmation email with order details.
3. Processing
We prepare your order in 24-48 business hours.
4. Delivery
We will notify you when your order is on its way.
6. Pricing and Payment
Pricing
- All prices include VAT
- Shipping for fruit boxes is included in their price. Orders of olive oil or jams only pay €5.95 shipping, free from €50.
- Prices may vary according to season and availability
Payment Methods
- Credit/debit card (Visa, Mastercard)
- Bizum
- PayPal
- Bank transfer
Delivery
We deliver to the countries listed in Shipping Information; if yours is not there, ask us. Delivery times are indicative and may be affected by weather conditions or exceptional circumstances.
Important about Deliveries
It is the customer's responsibility to be available at the delivery address. Perishable products cannot be left exposed to inadequate temperatures.
8. Right of Withdrawal
Fresh fruit is perishable and therefore cannot be withdrawn from: if it arrives in poor condition, let us know within 48 hours of delivery as explained in the Returns Policy. For olive oil, jams and other non-perishable products, unopened, you have 14 calendar days from delivery to withdraw without giving any reason; the procedure, costs and withdrawal form are in the Returns Policy.
9. Warranties and Responsibility
Our Warranties
- Fresh products with certified organic quality
- Delivery under agreed conditions and timeframes
- Professional customer service
Limitations
- We are not responsible for delays caused by third parties
- Agricultural products may vary naturally
- Responsibility is limited to the value of the affected product
10. Intellectual Property
All website content (texts, images, logos, design) is the property of Naranjas Ecológicas del Barranquet S.L.U. or third parties who have authorized its use. Reproduction without express authorization is prohibited.
11. Modifications
We reserve the right to modify these terms at any time. Modifications will be effective from their publication on the website.
12. Applicable Law
These terms are governed by Spanish legislation. For any controversy, the courts of Valencia, Spain shall be competent.
For any questions about these terms, contact us at [email protected] or calling +34 663 978 779