Privacy Policy

Last updated: January 2025

🔒 Your Privacy is Important

We comply with GDPR and all applicable data protection regulations.

1. Information We Collect

Personal Data

  • Full name
  • Email address
  • Phone number
  • Delivery and billing address
  • Payment information (processed securely)

Navigation Data

  • IP address
  • Browser and device type
  • Pages visited and browsing time
  • Language preferences

2. How We Use Information

Order Processing

Purchase management, shipping and billing.

Communication

Order updates, support and newsletters.

Service Improvement

Usage analysis to improve user experience.

Legal Compliance

Tax obligations and applicable regulations.

3. Legal Basis for Processing

  • Contract execution: To process and deliver your orders
  • Consent: For newsletters and promotional communications
  • Legitimate interest: To improve our services and security
  • Legal obligation: To comply with tax and commercial regulations

4. Sharing Information

We do not sell or rent your personal information. We only share data with:

  • Service providers: Shipping companies, payment processing
  • Authorities: When required by law
  • Business partners: Only with your explicit consent

5. Cookies and Similar Technologies

We use cookies to:

  • Keep your session active
  • Remember your preferences
  • Analyze website traffic
  • Personalize your experience

You can configure your browser to reject cookies, although this may affect site functionality.

6. Your Rights

GDPR Rights

  • Access: Know what data we have about you
  • Rectification: Correct incorrect data
  • Deletion: Delete your personal data
  • Portability: Get your data in portable format
  • Objection: Object to the processing of your data
  • Limitation: Restrict the use of your data

7. Data Security

We implement technical and organizational security measures:

  • SSL/TLS encryption for all communications
  • Restricted access to personal data
  • Regular backups
  • Continuous security monitoring

8. Data Retention

We retain your personal data only for the time necessary to fulfill the purposes for which it was collected:

  • Account data: While you keep the account active
  • Order data: 6 years (tax obligations)
  • Marketing data: Until you withdraw consent

9. Contact

To exercise your rights or resolve privacy questions:

Data Controller

Naranjas Ecológicas del Barranquet S.L.U.

Tax ID: B96239033

Address: Partida Barranquet 511, 46740 Carcaixent (Valencia, Spain)

Email: [email protected]

Phone: +34 962 460 929

You can also file a complaint with the Spanish Data Protection Agency (AEPD).